Facilities Finder ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Billing information (payment card details, billing address)
- Profile information (company name, job title)
- Communication data (support requests, feedback)
- User-generated content (territories, lists, notes)
Information Collected Automatically
When you use our Service, we automatically collect:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages viewed, features used, search queries)
- Log data (IP address, access times, referring URLs)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Personalize and improve your experience
- Send promotional communications (with your consent)
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
- Legal requirements: When required by law or to respond to legal process
- Protection of rights: To protect the rights, property, and safety of Facilities Finder, our users, and others
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you have given us permission to share
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
5. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. When you cancel your account:
- Your account data is retained for 90 days in case you wish to reactivate
- After 90 days, personal data may be permanently deleted
- Some information may be retained longer for legal or business purposes
- You may request immediate deletion at any time
6. Your Rights and Choices
All Users
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Opt-out of marketing communications
- Disable cookies through your browser settings
California Residents (CCPA)
California residents have additional rights under the CCPA:
- Right to know what personal information is collected and how it is used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
European Residents (GDPR)
If you are located in the European Economic Area, you have additional rights:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
7. Third-Party Data
Our Service provides access to business contact information for manufacturing facility decision-makers. This data is:
- Sourced from publicly available business directories, government databases, and commercial data providers
- Provided for legitimate business-to-business sales purposes only
- Subject to verification and regular updates
If you are a data subject whose information appears in our database and wish to exercise your rights, please contact us at info@facilitiesfinder.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses approved by relevant authorities.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice (such as via email).
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@facilitiesfinder.com
Address: [Your Business Address]