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Terms of Service

Last updated: December 2024

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Facilities Finder website and service (the "Service") operated by Facilities Finder ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Facilities Finder is a territory-based sales intelligence platform that provides access to manufacturing facility data, contact information, and related sales prospecting tools. The Service includes facility search, territory mapping, contact unlocking, list management, and data export features.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service to send unsolicited bulk emails (spam) or violate CAN-SPAM, GDPR, or other applicable laws
  • Scrape, harvest, or extract data from the Service through automated means without our express written permission
  • Resell, redistribute, or sublicense the data or Service to third parties
  • Use the data for harassment, stalking, or any illegal purpose
  • Attempt to gain unauthorized access to any portion of the Service
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use the Service to compile data for competing products or services
  • Share your account credentials with others or allow multiple users to access a single account
  • Circumvent, disable, or interfere with security-related features of the Service
  • Use contact information obtained through the Service for purposes unrelated to legitimate business sales activities

5. Right to Suspend or Terminate Access

Important Notice:

We reserve the right, at our sole discretion, to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms of Service
  • Misuse of the Service or data obtained through it
  • Suspected fraudulent, abusive, or illegal activity
  • Behavior that may harm other users, third parties, or our business interests
  • Failure to pay for the Service when payment is due
  • Any conduct we deem, in our sole judgment, to be inappropriate or harmful

Upon termination, your right to use the Service will immediately cease. We may delete your account and data in accordance with our data retention policies. We shall not be liable to you or any third party for any termination of your access to the Service.

6. Subscriptions and Payments

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring monthly or annual basis depending on the billing cycle you select.

  • Subscription fees are non-refundable except as required by law
  • We may change subscription fees upon 30 days' notice
  • You are responsible for all applicable taxes
  • Failure to pay may result in suspension or termination of your account

7. Contact Unlocks and Credits

Contact unlock credits are included with your subscription plan. Credits reset each billing cycle and do not roll over. Once a contact is unlocked, you retain access to that contact's information for as long as you maintain an active subscription. Credits are non-refundable and non-transferable.

8. Data Accuracy and Limitations

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any data provided through the Service. The data is provided "as is" and you use it at your own risk. We are not responsible for any decisions you make based on the data.

9. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Facilities Finder and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used in connection with any product or service without our prior written consent.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL FACILITIES FINDER, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

12. Indemnification

You agree to defend, indemnify, and hold harmless Facilities Finder and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of the Service or your violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@facilitiesfinder.com
Address: [Your Business Address]